At Konbini, we believe you should shop with confidence knowing you are receiving the best value on authentic Japanese goods. That is why we offer a Price Match Guarantee. If you find the same item at a lower price from another Australian retailer, we will match it.

How It Works

1. Find a Lower Price — The product must be identical: same brand, design, size, and condition.
2. Send Us the Details — Email us at info@konbini.com.au or use the contact form below with a link to the competitor's product page or a copy of their advertised price.
3. We Verify — Our team will confirm the competitor's price and product details.
4. Receive the Match — Once approved, we will match the lower price so you can purchase with complete confidence.

Our Price Match Policy

• The competitor must be an Australian-based retailer (online or physical store) selling in Australian dollars.
• The item must be in stock and available for immediate purchase from the competitor.
• The price match applies to the product price only, excluding shipping, handling fees, or promotional discounts.
• This guarantee does not apply to marketplace sellers (such as eBay or Amazon third-party sellers), auction sites, or liquidation sales.
• Each price match request is limited to one per customer, per product.

We are committed to offering fair, competitive pricing on every product we carry. If you have any questions about our Price Match Guarantee, please do not hesitate to reach out.